Home services
The truck is scheduled. The lead is not.
Dispatch can be full and the company can still be starving. The leak is usually the path from ad to booked job, not the technician.
The constraint
After-hours calls, membership renewals and estimate follow-up sit on whoever happens to be in the office. Peak season hides the waste. Shoulder season reveals it.
What Stage 2 examines
01Call, form and ad capture into one book of record
02Booking and dispatch handoff after first contact
03Estimate follow-up and membership renewal
04Which jobs are profitable once labor and drive time are honest
Transferable proof
I do not invent hvac case studies. These are systems I actually built. The pattern transfers.
Book Stage 2
30 minutes. Directly with Jaryd.